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Error in log.

User pvanthony
Date 10/10/2008 12:46 pm
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pvanthony

Currently getting the following error. Need to correct this error.

What should be done to stop this error?

---------- start ----------------------

2008/10/11 01:40:55 - ERROR - www.domain_name.com.conf - WebGUI::Workflow::Instance::run[347] - Error on workflow instance 'UJlDw78uJ0WMpTh6xzUoFQ': Could not instanciate object using new on WebGUI::VersionTag. The result is undefined. at /data/WebGUI/lib/WebGUI/Workflow/Instance.pm line 345

------------end ----------------------

P.V.Anthony



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pvanthony

Hi,

Need advice on how to solve this error in webgui.log.

Please advice.

P.V.Anthony



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dionak

It sounds as if the workflow is trying to instantiate an asset that no longer exists. Take a look at the information in the workflow tables for that workflowId and find out what it is trying to do and what assetId it is referencing. Check to see if this assetId exists in the asset and assetData tables.

Have you manually deleted anything from the database as of late?

Diona

----
Knowmad Technologies
http://www.knowmad.com



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pvanthony

It sounds as if the workflow is trying to instantiate an asset that no longer exists. Take a look at the information in the workflow tables for that workflowId and find out what it is trying to do and what assetId it is referencing. Check to see if this assetId exists in the asset and assetData tables.

Firstly thank you very much for replying. Really need the help.

It is to commit an assest. The workflowID is pbworkflow000000000003

The assest ID, I think is, { "parameters" : "Bzx5blTS5fM8PFsqtOCOBg" }.

Checked the asset and assetData tables but there is no assetID Bzx5blTS5fM8PFsqtOCOBg

Have you manually deleted anything from the database as of late?

I do not think I did any delete from the database manually. I am afraid to do that. But I am not ruling it out. There was a time spectre was not working and I may have done something stupid.

P.V.Anthony




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JT
That is actually a version tag Id. Look in the assetVersionTag table.


JT Smith
ph: 703-286-2525 x810
fx: 312-264-5382

Create like a god. Command like a king. Work like a slave.



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pvanthony

That is actually a version tag Id. Look in the assetVersionTag table.

Thank you for looking replying and looking into this.

Did a search for "Bzx5blTS5fM8PFsqtOCOBg" and "UJlDw78uJ0WMpTh6xzUoFQ" in assetVersionTag table and it came empty.

What should I do now?

P.V.Anthony



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JT
See if those ids exist in the assetData table in the tagId column. 

JT
On Oct 20, 2008, at 12:03 PM, <pvantony@singnet.com.sg> wrote:

pvanthony wrote:

That is actually a version tag Id. Look in the assetVersionTag table.

Thank you for looking replying and looking into this.

Did a search for "Bzx5blTS5fM8PFsqtOCOBg" and "UJlDw78uJ0WMpTh6xzUoFQ" in assetVersionTag table and it came empty.

What should I do now?

P.V.Anthony



http://www.plainblack.com/webgui/dev/discuss/error-in-log/5


--

Plain Black&#44; makers of WebGUI
http://plainblack.com


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pvanthony

See if those ids exist in the assetData table in the tagId column.

The ids do not exist in the assetData. Is this bad?

P.V.Anthony



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JT
No, if they don't exist then something happened to delete that version tag  before it got committed. Not sure what that might be, but that means you can safely delete that one workflow instance out of the WorkflowInstance table.

On Oct 20, 2008, at 12:46 PM, <pvantony@singnet.com.sg> wrote:
pvanthony wrote:



See if those ids exist in the assetData table in the tagId column.


The ids do not exist in the assetData. Is this bad?

P.V.Anthony



http://www.plainblack.com/webgui/dev/discuss/error-in-log/7

--

Plain Black&#44; makers of WebGUI
http://plainblack.com


JT Smithph: 703-286-2525 x810fx: 312-264-5382
Create like a god. Command like a king. Work like a slave.


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pvanthony

No, if they don't exist then something happened to delete that version tag  before it got committed. Not sure what that might be, but that means you can safely delete that one workflow instance out of the WorkflowInstance table.

Done that and the error in the webgui.log is has stopped.

Once again thank you very much for helping. I needed the help and you have again helped. Thank you very much.

P.V.Anthony



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