New Concepts International Group, Inc. is a call center based in Concord, North Carolina and assists clients in collecting receivables. New Concepts International was managing multiple servers and wanted to consolidate to a single platform in order to be more efficient with their IT resources.
Knowmad Technologies developed an intranet server for back office applications to centralize and standardize applications and provided a platform for future growth. Through this Windows-based, open source system, the data is collected, processed in the system and able to be used in various forms per company need.