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Shopping Cart

After selecting something to purchase- Product, Donation, Subscription or Event Manager related assets- the user will need to go to the shopping cart to complete the transaction. The shopping cart is accessed through the View Cart link. This link can be located in a number of different locations on the page, depending on how it is being displayed and on the templates being used to display it. Generally speaking, the user will see one of the following on the page:

 

 

To access their shopping carts, users click on “View Cart.” This opens the shopping cart, where users can remove items, change the number of a single item being purchased, set a shipping address and complete the payment process.

Note: You can not purchase recurring items (such as a Subscription) and non-recurring items in the same Cart. Each type of transaction needs to be in its own Cart.

 

 

At the top and bottom of the shopping cart are three buttons: Update Cart, Continue Shopping, and Choose Shipping Address.

  • Update Cart: if an item is removed or its quantity is changed, clicking Update Cart will update the data to reflect those changes.

  • Continue Shopping: updates the cart and directs the user back to the shop to continue shopping.

  • Choose Address & Checkout: clicking on this directs the user to the Address book screen, where shipping address can be created and stored. Once created, the user can select an existing address.

 

 

If a shipping address already exists for this user, that address will display, as well as a button by which to add a new shipping address.

 

Clicking the “Add a New Address” button opens the Add Address form. From here users can click on the “Copy home address from profile,” or “Copy work address from profile” buttons to populate this form with the data already entered in the user's user profile. Or, a user can manually create an address by filling in the fields displayed on this screen.

 

 

  • In the “Label” field enter a label by which to identify this shipping address in the Shipping Address screen.

  • In the “First Name” field enter the first name of person to whom this purchase is being shipped.

  • In the “Last Name” field enter the last name of person to whom this purchase is being shipped.

  • In the “Organization” field you can enter an organization, such as a business or non-profit, to associate with this shipping address. This could be something like the workplace of the recipient.

  • In the “Address”field, enter the street address, including apartment or office number if applicable, for this shipping address.

  • In the “City” field, enter the city where this shipping address is located.

  • In the “State/Province” field, enter the state of province in which this shipping address is located.

  • In the “Postal/Zip Code” field, enter the postal or zip code of this shipping address.

  • In the “Country” field, select the name of the country where this shipping address is located.

  • In the “Phone Number” field, enter a telephone number by which to contact someone at this shipping address.

  • Enter the recipient's email address in the “Email” field.

When the Shipping Address form is complete, click on save to add it to the Shipping Address screen.

 

 

Users may click on the green “Use This Address” link above a shipping address to select it for use with this purchase. At the bottom of each address is a red delete link to delete an address, and and Edit link to edit an address. “Set Default” will make the selected address the default shipping address used every time this user enters the shopping cart screen.

 

 

When an address is chosen as the shipping address, it will appear in the main shopping cart with the label “Shipping” next to it. The “Ship To” button next to it will allow users to select a different shipping address.

 

In the gray area of the screen is a small dropdown menu that allows the user to select the shipping driver for this purchase (for example, free shipping).

 

Notice that once a shipping address is selected, the Choose Address & Checkout button changes to “Checkout.”

 

 

The cart may also contain a Per Item Shipping column. If an item is shippable (such as a Product asset), the shopper can choose to have each item shipped to a different destination. A small link will appear next to the item in the cart to allow a new shipping address to be specified.

 

  • Next to each item in the shopping cart is a “Remove” button. Clicking this button will remove this item from the shopping cart and make it available again to purchase. WebGUI Shop will know that this item has been removed from the cart; therefore, the Product's, or other asset's, stock amount will be adjusted accordingly. In the case of the Event Manager, removing a Badge or Ticket will replenish the seats at those events. If a user removes a Badge that is part of a Badge Group, all related tickets will be automatically removed as well.

  • The “Quantity” field allows users to change the quantity of an item in the cart. Clicking the “Update Cart” button after changing the quantity of an item will update the data on the screen to reflect this change.

  • The “Checkout” button directs the user to a screen prompting the user to select a payment method.

 

 

When a payment option is selected, the user is directed to a screen in which to enter billing information. If a user selected to pay by credit card, the user would first need to fill in credit card information before proceeding. By default, the address selected as the shipping address will appear as the billing address. If the user wants to use the shipping address as the billing address as well, the user can go ahead and click the Pay button.

 

 

Clicking on the Choose Billing address button will open Shop's address book, where the user can select a billing address, or create a new address. Users then click Pay to complete the process.

 

Other payment drivers may be set up on your site. You may need to fill out forms slightly different than what is shown here.

 

Shop administrators will also see an “Order For” field at the bottom of the shopping cart screen.

 

 

A shop administrator can search for users based on email address. Once the appropriate user is found, the shop administrator can complete a purchase on behalf of that user. Users must have an email address in their user profile for this to work.

Keywords: address book billing address cart check out checkout macro shipping address

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