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Set Up Shop

You must set up Shop in order to begin using e-commerce on your WebGUI site. This chapter discusses all of the administrative functions available through the Shop interface. Shop is accessed through the Admin Console. Either click on the Shop icon in the Admin Console located down the left hand side of the screen in the inline editing view, or in the Admin Console accessed through the Asset Manager editing view.

 

 

Upon entering Shop you will see the initial Shop Settings screen. On the far right hand side of the Shop Settings screen are a number of blue links.

 

 

Use these links to navigate between the different screens used to configure commerce on the site.

 

Shop Settings

The Shop Settings screen contains is the default screen upon entering WebGUI Shop.

 

 

Who can manage?: controls the group of users allowed to manage commerce settings on the site.

 

Who is a cashier?: allows you to select a group of users who are allowed to make purchases on behalf of another site user by typing that user's email address into the cart.

 

Minimum checkout amount: allows you to set a minimum purchase amount that must be made in order to check out and complete a transaction.

 

The remaining fields are related to templates.

 

Next to each template is an Edit and Manage button. Clicking the Edit button will open the template, where you can edit the template itself. Clicking on the Manage button will direct you to the asset manager view of the template asset.

 

Cart Template: this template controls the appearance of the shopping cart.

 

Address Book Template: this template controls the appearance of the address book. Addresses are entered for shipping and billing information during the checkout process.

 

Edit Address Template: determines the appearance of the screen used for editing an address book entry. Addresses are entered for shipping and billing information during the checkout process.

 

My Purchases Template: determines the appearance of a user's order history, the screen in which all transactions are listed. Users can access this history through their Update Account Information screen and clicking on My Purchases. This is the template used to display that screen.

 

My Purchases Detail Template: in a user's order history, or My Purchases screen, a user may select to view an individual transaction by clicking on its order number. This controls the appearance of the order details they see.

 

Taxes

The Taxes screen allows you to input information related to taxes in a specific location. You have the option of manually entering tax information for a given locale, or importing a tax table to load a lot of tax data at once. In addition, the tax table you create in WebGUI Shop can be exported as a .csv file for use in an external application.

 

At the top of the Taxes screen is an “Active tax plugin” field. Shop's tax system is pluggable, which allows you to build your own tax rules. By default, a Generic and European Union tax driver are available.

 

Generic Tax Driver

 

 

The first field in the Tax screen is Search. The Search field allows you to search this screen for specific tax information in the event that this screen has become heavily populated. For example, if you enter WI in the Search field and click the Search button, tax information for only those entries with WI entered for the state would be returned, as seen below.

 

 

The form located towards the bottom of the screen is used to input new tax information. This form allows you to enter a specific location and its applicable tax rate.

 

 

In the first four fields, enter the Country, State, City and (Zip/Postal)Code in which this tax rate applies. In the “Tax Rate” field, enter the applicable tax rate for this location. You can enter a tax rate for an entire state by leaving the City and Code field blank. Only fill in the Country, State, and Tax Rate fields.

 

Upon clicking the green “Add new tax information” button the data will be loaded, and will appear at the top of the Taxes screen. Each entry will have a delete link to its right by which to remove the entry.

 

 

By default, entries are listed in the order in which they are added. To rearrange entries in a descending/ascending order, for example to list them alphabetically by state, click on the headings of each column.

 

Near the bottom of the tax screen is an import and export field. This allows you to import tax information from an external database, as well as export the data you have input into the Taxes screen, as a .csv file.

 

Switch Tax Drivers

To switch to a different tax driver, select the “Active tax plugin” you want to switch to from the dropdown menu.

 

 

Then, click the Switch button. A confirmation screen will appear.

 

 

Confirm the change by clicking on the Proceed button.

 

European Union Tax Driver

The European Tax Driver contains three tabs.

 

General Configuration

 

 

Residential Country: a dropdown menu in which you select the country where you shop resides. If your country does not appear, it is not a member of the European Union, and you should not use this tax driver.

 

User screen template: the template for the user screen in which users enter their VAT numbers.

 

Automatic VIES approval?: if set to Yes, VAT numbers that are validated through the VIES service are directly usable by your customers. If set to No, only VAT numbers that have been explicitly approved by you can be used.

 

Accept non-validated VAT numbers when VIES is unavailable?: if one of the VIES member states' databases is temporarily unavailable, or the connection to VIES fails, VAT numbers cannot be checked through this service. If you set this field to Yes, VAT numbers will still be able to be used. The format of the VAT number is always checked, regardless of the availability of VIES.

 

VAT Groups

 

 

Enter the VAT group name in the “Group name” field, and the tax rate in the “Rate” field. Then click the Add button.

 

 

Once added, it will appear in the “Group Name” area. From this point you can select an added VAT group to be the default by clicking on the “Make default” button, or you can click on a group's “Delete” button to delete it.

 

VAT Numbers

This tab contains information regarding individual user's VAT numbers and VIES validation.

 

 

Payment Methods

The Payment Methods screen is where you set up and enable acceptable payment methods for your shop.

 

 

By default, WebGUI Shop contains payment methods for Cash, Credit Card (iTransact), Paypal and Ogone. To add a new payment method, set the drop down menu to Cash, Credit Card (iTransact©), Paypal or Ogone and click on the green “add payment method” button. To view an existing payment method, click the edit button to the left of each payment method. This will open the Payment Methods edit screen in which you enter information related to this method.

 

It is important to note that not all payment methods are capable of handling recurring transactions, such as in the case of a Subscription. For example, iTransact© can, but Cash can not. This will remain true as more payment gateways are developed for Shop.

 

Cash

The screen below shows the Cash payment method.

 

 

Label: this is the name for this payment method as it is displayed on the screen to the user. If you want a the shopper to see something other than “Cash,” enter a different label here.

 

Enable: in this example, you can see that the Cash payment method is enabled because the Enabled field is set to Yes. In order for this payment method to be made available to shoppers, you need to enable it.

 

Group to use this gateway: the “Group to use this gateway” field indicates the group of users who will have this payment method available to them during checkout.

 

Receipt Email Template: the template used to generate an email that is sent to a user upon completing a purchase. This email confirms a purchase and acts as the user's receipt.

 

Sale Notification Group: the group of users who will be notified when a sale is made on the website. WebGUI will send an email to their WebGUI Inboxes (accessed through the Admin Console) and/or to an email address associated with their user profiles. This email will alert the users of this group that a sale has been made and provide a transaction number for reference in the Shop Transaction screen.

 

When all fields in this screen are complete, click the green save button to save the settings.

 

Credit Card

The default credit card payment gateway used by WebGUI Shop is iTransact©. You are not required to use this payment gateway, but it is provided for your convenience and the examples here refer to it. The add/edit payment method for credit cards contains a number of instructions. Simply follow the steps in order to gather the information necessary for completing this screen.

 

 

Label: the label is the name of the payment method as it will be displayed on the screen to the user.

 

Enable: the payment method must be enabled, by setting this field to Yes, in order to be used on the site.

 

Group to use this gateway: this is the group of users to which this payment method will be made available during checkout.

 

Receipt Email Template: the template used to generate an email that is sent to a user upon completing a purchase. This email confirms a purchase and acts as the user's receipt.

 

Sale Notification Group: the group of users who will be notified when a sale is made on the website. WebGUI will send an email to their WebGUI Inbox (accessed through the Admin Console) and/or to an email address associated with their user profile. This email will alert the users of this group that a sale has been made and provide a transaction number for reference in the Shop Transaction screen.

 

Username (Vendor ID): when you have acquired a merchant account, which is discussed later in this section, you will establish a vendor ID to enter in this field.

 

Password: when your merchant account is created you will establish a password to enter in this field.

 

Use CVV2: the cvv2 (Card Verification Value) is a 3 or 4 digit numerical code that is printed on the credit card or signature strip on the back of a credit card. Supplying this code at the time of an online purchase helps ensure that the customer has the physical credit card in his/her possession, and is a security measure to help reduce credit card fraud. Indicate if you would like to require this code at the time of purchase.

 

 

Credentials Template: the template used to display the form in which users will enter their billing and credit card information.

 

Email Message: enter a message in this field that will be emailed to users after they have completed a credit card purchase on your site.

 

At the bottom of the screen are the steps to complete in order to begin using the iTransact© credit card payment gateway in WebGUI Shop.

 

 

Step 1: Get a Merchant Account

Below this step a link is provided to direct you to the iTransact© website. You will be provided a form to complete to begin the process of setting up your merchant account.

 

 

Once your merchant account is established, you will be provided a vendor ID and password to enter in the Payment Methods screen, as well as to use on the iTransact© site.

 

Step 2: Set Up Your Merchant Account Information

Once you have established a Merchant Account with iTransact©, you will be able to log in to the iTransact site and access a Transaction Control panel to set up your account details. iTransact has a great deal of built-in documentation to help you along the way. Many of the fields in the system will open a pop-up window displaying help documentation when clicked upon, and some screens will have a help link right on them. The Merchant Toolkit icon opens a page with a great deal of helpful information, including links to iTransact documentation.

 

 

At the bottom of the control panel is a “help” link. Clicking on the help link will open a screen that defines what each icon in the Transaction Control Panel opens.

 

Account Settings

The Account Settings screen is where you enter information specific to your account. Each of the fields on this screen has help documentation available. Simply click on a field name and a box will pop up providing you with more information about what needs to be entered. In addition, there are Help links located on the right hand side of the screen for each major section.

 

 

Near the bottom of the WebGUI Shop Payment Methods screen for iTransact are further instructions for setting up your merchant account. This provides helpful recipes for setting up recurring transactions on your site. You will want this to correspond to what is entered in the Recurring Transactions screen in iTransact, accessed through the icon of that name.

 

 

Step 3: Get An SSL Certificate

This step includes a link to CompleteSSL©. This is a company that Plain Black has established a partnership with in order to pass along some savings to you. Upon clicking on this link you will be taken directly to a page that lists a number of options for Plain Black customers. On this screen you will be able to see the discounted prices available, and will be provided a link from which to make your purchase. You are not required to purchase an SSL certificate through this provider, but the option is provided for your convenience.

 

Step 4: Install the Certificate

Once you have purchased an SSL certificate you need to have it installed. CompleteSSL© offers this service for free upon request, or you can contact your hosting provider.

 

Step 5: Enable IP Address

There are some specific instructions regarding how to do this included on the screen.

 

 

Basically, you need to log in to iTransact© with the ID and password established when you set up your merchant account. Once you login, you need to access the Transaction Control Panel, and in that control panel you need to click on the Account Settings icon. Scroll down to the Fraud Control field and click the go button next to the IP Filter Settings field.

 

 

In the IP Filter Management screen, you need to add the IP Address from which you will be working.

 

 

You need to set its status to Active and set the module to XML. You will need to contact iTransact© to let them know you want to enable the XML API. The Payment Methods screen contains a link in the text of the instructions to do this.

 

Step 6: Enable the Commerce System

Double check that the Enable field near the top of this screen is set to Yes.

 

Step 7: Optionally Accept American Express, Discover, and Diners Club

These credit card types are not accepted by default. Step 7 includes some instructions to enable these in Shop. These instructions include the telephone numbers of each credit card, a link from which to submit the account numbers received from these companies, and instructions to enable these credit card payment types through the iTransact Transaction Control Panel.

 

When the Payment Methods screen for setting up credit card transactions is complete, click the green save button. Once everything is set up, you will be provided a green button on the iTransact payment method screen in WebGUI Shop that will take you directly to the iTransact site where you an access the Transaction Control Panel.

 

Ogone

Ogone is used to support local credit card processing in Europe. There are some additional instructions at the bottom of this screen to assist you in setting up an Ogone account.

 

The first field is the “Label” field, in which you will see Ogone. You can edit this field to display something different in the Payment Methods screen.

 

In order to use the Ogone payment method, you must set the “Enabled” field to Yes.

 

 

Group to use this gateway: select a group of users who are allowed to use this payment gateway.

 

Receipt Email Template: the template used to display the email that is sent to users to confirm their purchase.

 

Sale Notification Group: this group of users will receive a notification via email and/or their WebGUI Inbox informing them when a sale takes place.

 

PSP ID: your Ogone username.

 

Pre payment SHA secret (option 4.4): the passphrase you set in section 3.2 of the Technical Information page of the Ogone interface.

 

Post payment SHA secret (option 4.4): the passphrase you set in section 4.4 of the Technical Information page of the Ogone interface.

 

Ogone language: the locale string for the language that should be used to display the Ogone interface to the user.

 

Currency (ISO Alpha code): the currency in which the payment is to be made. You can see some common examples in the hover help.

 

Use in test mode?: if set to Yes, all payment requests will be directed to Ogone's test environment. This allows you to make sure everything is correct before going live. No actual payments will be completed while this is set to Yes, so make sure you set it to No when you have completed testing.

 

PayPal and PayPal Express

Before setting up the PayPal© payment method, you will need to set up a Business Account through PayPal's website. You can do so by going to the PayPal site and entering the Business tab.

 

Once you have set up your business account through PayPal, select PayPal in Shop's Payment Methods screen.

 

 

Label: enter the label that you would like to appear for this payment method on your site.

 

Enabled: the payment method must be enabled in order for it to be used on your site.

 

Group to use this gateway: select a group of users who are allowed to use this payment gateway.

 

Receipt Email Template: the template used to display the email that is sent to users to confirm their purchase.

 

Sale Notification Group: this group of users will receive a notification via email and/or their WebGUI Inbox informing them when a sale takes place.

 

PayPal Account: enter the email address associated with your business PayPal account.

 

Signature: the account signature for your PayPal account.

 

PDT Identity Token: the identity token listed under the Payment Data Transfer radio button in your website payment preference on PayPal.

 

Currency: from the dropdown menu, select the currency used to complete transactions in your PayPal account.

 

Use Sandbox: set to yes if you want to use the PayPal development (not production) environment. This is recommended for testing. When you are ready to use this payment method in a production environment, remember to return to this screen and switch this field to no.

 

Sandbox URL: if you are using a sandbox, this is the URL to post to.

 

Live URL: when you are not using the sandbox, this is the live URL to post to.

 

PayPal Button image URL: enter the URL of the PayPal image you would like to use for this checkout option.

 

PayPal Express

You can also set up the PayPal Express payment method. PayPal Express streamlines the checkout process and keeps the site user on the merchant's website after making a purchase.

 

Select PayPal Express Checkout in the Payment Methods screen to configure this method.

 

 

Label: enter the label that you would like to appear for this payment method on your site.

 

Enabled: the payment method must be enabled in order for it to be used on your site.

 

Group to use this gateway: select a group of users who are allowed to use this payment gateway.

 

Receipt Email Template: the template used to display the email that is sent to users to confirm their purchase.

 

Sale Notification Group: this group of users will receive a notification via email and/or their WebGUI Inbox informing them when a sale takes place.

 

Paypal URL: URL to use when redirecting site users to PayPal.

 

Sandbox URL: the URL used to redirect while in test mode.

 

API URL: the base URL for PayPal's NVP API.

 

API Sandbox URL: URL for PayPal API in test mode.

 

Username: the username associated with the PayPal account being used for this payment method.

 

Password: the password associated with the PayPal account being used for this payment method.

 

Currency Code: the PayPal currency code to use for this payment method.

 

Test Mode: if set to Yes, the site will use PayPal's sandbox. When you move to production on the live site, make sure you switch this field back to no.

 

Signature: signature for PayPal credentials.

 

Shipping Methods

The Shipping Methods screen in where you establish shipping methods and charges associated with those methods.

 

The U.S. Postal Service (USPS) and Flat Rate shipping methods are included with a standard install of WebGUI.

 

 

Select a shipping method from the dropdown, and then select the “Add Shipping Method” button.

 

United States Postal Service

Allows you to ship via the USPS and use the shipping costs associated with the USPS.

 

 

Label: enter a label for this shipping method. This is the label site users will see. Enter something clear and easy to understand, and limit it to under 100 characters.

 

Enabled?: in order for this shipping method to be available to users on your site, you must set this field to Yes.

 

Group to use this shipping driver: select the group of users allowed to use this shipping driver.

 

Registration Instructions: follow the instructions in this field to register with the United States Postal Service as a USPS Web Tools User. Carefully follow these instructions and read the field in its entirety.

 

USPS Web Tools Username: the username you established when registering with USPS as a Web Tools User.

 

USPS Web Tools Password: the password you established when registering with the USPS as a Web Tools User.

 

Shipping Zipcode: the postal/zip code of the location you are shipping from.

 

Shipping type: select from the list of options. If you wish to provide multiple shipping types, create a USPS payment driver for each shipping type you would like to provide.

 

Flat Rate

Flat Rate shipping will allow you to configure shipping costs based on a flat fee, percentage of price, percentage of weight, or a flat price per item.

 

 

Label: this is the label, or name, of this Shipping Driver. This should be a short, clear label restricted to 100 characters or less. This is the name of the shipping driver as the user will see it on the site.

 

Enabled?: indicate if this shipping driver is enabled by selecting Yes or No. In order to be used, it must be set to Yes.

 

Group to use this shipping driver: this is the group of users allowed to select this shipping method during the checkout process.

 

Flat Fee: if you are going to charge a flat fee for shipping, enter the amount here. This is a standard shipping price that will be applied to a purchase, regardless of the physical size or number of items included in it.

 

Percentage of Price: if you want to base shipping costs on a percentage of the total purchase amount in the cart, enter the percentage amount here. For example, if you enter 5, every purchase will have 5% of the total amount in the cart added on to it to cover shipping costs. A cart that contains $120 dollars worth of products will cost $126. A cart that contains $500 of products will have a total cost of $525.

 

Percentage of Weight: if you want to base shipping costs on a percentage of the total weight of all products in the cart, enter the percentage amount here.

 

Price Per Item: if you want to charge a set amount to each item placed in the cart, enter that amount here. So, if you enter 2, and a customer places 10 items in the cart, the user will be charged $20 in addition to the total cost of all items.

 

When all fields are complete, click the green save button to add this shipping method.

 

The shipping method below shows an example of how you could charge a flat shipping amount to apply to all purchases, as well as an additional charge based on weight. This might be helpful in circumstances where some of your items are very heavy and cost more to ship.

 

 

If an item weighed 100 pounds, the normal $15 flat fee would be added to the purchase price, and an additional 10%, or $10 dollars, would be added based on the item's weight. The total amount for that item would then be $125 plus any taxes.

 

In the example below, you can see that shipping costs are being based on a flat fee and a price per item.

 

 

If a shopper had five items in her cart, she would be charged these shipping costs plus the prices for the items. Say the items cost $75 total. Her final cost would be $75, plus the flat fee of $10, and an additional $10 ($2 for each item in the cart), for a total cost of $95 plus any taxes.

 

Or, you could charge a shopper a percentage of the total cost in the cart in addition to a price per item.

 

 

In this scenario, the shopper might have eight items in her cart, for a total cost of $180. The shopper will be charged the $180, plus $37 (15% of 180) and an additional $8 ($1for each item in the cart), for a total of $215 plus any taxes.

 

Transactions

The Transactions screen contains a list of all Shop transactions that have taken place on the site. This screen is normally not visited until after the Shop, along with its products, has been completely set up.

 

 

At the top of the screen is a Search field. This allows you to search the Transactions screen for all transactions by a given user, as seen below.

 

 

Below the Search field are links to navigate between pages of transaction entries. Each page displays twenty-five (25) transactions. The dropdown box can be used to determine how many transactions you want to view on the page.

 

 

The Order # column contains the order number that WebGUI Shop assigns to each transaction. This is the human readable number assigned to each transaction in the system for reference. Clicking on an order number will direct you to the Transaction Details.

 

 

To the right of the Order # column are the Date, User, and Price columns. This allows you to see the date the transaction took place, the username of the user who completed the transaction, and the total cost of the transaction.

 

 

The fifth column from the left is the Status Code column. The Status Code is a code that is sent back from the payment gateway that indicates success or failure.

 

 

The Status Message column contains messages relating to the status of the transaction. For example, if there is a problem with a credit card transaction, a message will display indicating the problem. If a transaction is successful you might see a success message or the field might be left blank.

 

The column on the far right of the screen, Payment Method, indicates what payment method was used to complete the transaction.

 

Transaction Details

Each transaction in Shop is assigned an order number, which is displayed in the Order # column on the left of the Transactions screen. Clicking on an order number will display the transaction details, as shown below.

 

 

Print: at the top of the details screen is a link from which to print this screen.

 

Transaction ID: below the print link is a Transaction ID. This is a GUID (globally unique identifier) assigned to this transaction and can not be edited. The first 22 characters of the Transaction ID refer to the unique ID assigned this transaction by WebGUI. The second portion is assigned by the payment gateway (such as iTransact) for their reference.

 

Order #: the human readable order number assigned to this transaction is listed in the Order # field. This is the order number referenced in the email sent to the group of users assigned to manage Shop.

 

Date: the date this transaction was last updated. This could be the date of the purchase, the date of shipping, the date a refund took place or any date corresponding to recent activity in this Transaction.

 

User: the username of the person who made the transaction.

 

Amount: the total amount of the transaction.

 

In-Shop Credit Used: if any In-Shop Credit was applied to this transaction it will be indicated in the In-Shop Credit Used field. Sometimes when you return an item to a store, they give you in-store credit to use towards another purchase in that store, as opposed to just refunding the money. Shop provides this same functionality.

 

Taxes: this field contains the amount of tax applied to this transaction.

 

Notes about this transaction: this is an area in which special notations about this transaction can be placed for your reference.

 

At the bottom of screen is a list of the items that were purchased with this transaction.

 

 

The date column contains the date this item was purchased. The Item column contains a list of items placed in the cart for this transaction. These items will be hyperlinked. Upon clicking on an item you will be directed to a page view of the item as it appears on the site.

 

The next column to the right, Price, indicates the price of each item purchased in this transaction, and to the right of that the Quantity of each item purchased. Order Status contains a dropdown menu that indicates the status of this transaction, such as item shipped, not shipped or backordered. There is also a field for a Tracking Number (#) to associate with each item. If a user has decided to return an item, the Refund button to the far right of the screen can be used. This operates just like returning an item at the store: the user will be refunded the amount of the item, in-Shop credit will be applied to the user's account, and the item will be placed back on the Shelf for others to purchase. Likewise, if this is a badge being purchased from an Event Management System, it will make that badge available for another person to purchase.

 

On the right hand side of the transaction detail screen are a number of fields related to shipping.

 

 

Shipping Method: indicates the shipping driver/method applied to this transaction. This is hyperlinked. Clicking on the shipping driver directs you to the Shipping Method screen in which this method was configured.

 

Shipping Amount: if an additional cost was applied to this transaction to cover shipping costs, the amount would be indicated here.

 

Shipping Address: this is the physical address to which items purchased in this transaction were shipped.

 

Payment Method: this indicates the method of payment used to complete this transaction. Clicking on the payment method will direct you to the Payment Methods screen in which this payment method was configured.

 

Status Message: this indicates the status of this transaction: was this transaction completed successfully? This corresponds to the Status Code and Status Message fields in the main Transaction screen, and represents a message returned by the payment gateway.

 

Payment Address: this is the billing address for this transaction. For example, a credit card transaction's billing address may be different than the transaction's shipping address.

 

Vendors

The Vendor screen allows you to keep track of vendors used in your Shop. When Products are added to Shop, you can link each product up with a Vendor that exists in this screen. Upon initially entering this screen you will see a Default Vendor already exists.

 

 

You can add a new vendor by clicking on the green “Add a Vendor” button, or edit an existing vendor by clicking its Edit button. Either way, the Vendors add/edit screen will open.

 

 

Date Created: a non-editable field that displays when this vendor was created.

 

Name: the name of this vendor.

 

User: the username of this vendor. Clicking the “...” button will open a screen in which you can search for and select a vendor.

 

Company URL: the URL of the company associated with this vendor.

 

Preferred Payment Type: enter this vendor's preferred method of payment.

 

Payment Information: enter specific information related to this vendor's preferred method of payment.

 

The new vendor will be added to the list on the main Vendors screen. You can use the red Delete button to delete a vendor.

 

 

Now, when a new SKU asset is added to Shop, the asset can be linked to the vendor that supplies it.

 

In-Shop Credit

The In-Shop Credit screen allows you to assign in-shop credit to a specific user. This is similar to in-store credit at a department store. The customer returns an item, and instead of refunding the amount, the customer instead is given that amount to use as in-shop credit. Or, in-shop credit can be assigned to a customer on an as-needed basis for special considerations.

 

 

User: select the user who will be given this in-shop credit. The in-shop credit will be made available to the user in the user's cart. To select a user, click on the gray box (...) to the right of the field. This will open a menu of users, along with a search field, from which to select.

 

 

Simply click on a username to load the user into the User field.

 

Amount: enter the amount of in-shop credit this user will receive. Entering a positive value will add in-Shop credit to the user's account. Entering a negative value (ie. -20) will detract existing in-Shop credit.

 

Notes about this transaction: this is a field in which to enter a brief note to yourself regarding why this in-shop credit was given. For example, “returned an item to the shop.”

 

When finished, click save. At the top of the screen a brief message will display indicating the amount of the in-shop credit assigned to the user, along with an indication of the total amount of in-shop credit this user currently possesses (in the case that the user has in-shop credit from another time that has gone unused, it will be added to the current amount).

 

When the user views his/her cart, the In-Shop Credit field will show the amount of credit available, and indicate that it is being subtracted from the total purchase amount. In-Shop credit will automatically be deducted from the total purchase amount. The shopper will be responsible for the remaining balance.

 

 

If the user has more in-shop credit than the total purchase amount, the remaining balance will remain in the user's account to use on a future purchase.

Keywords: credit card iTransact Ogone payment driver PayPal shipping shop administration SSL Certificate tax driver taxes template templates usps VAT vendor VIES

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