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View All Tickets

New webgui.org layout busts the helpdesk (#10566)

Issue

I can't access any of the controls on the right side of the screen because the helpdesk is wider than the viewing area of the new website. I can't assign or change status.

Comments

kristi 6/22/2009 11:52 am	This appears to be fixed. Can you confirm it is on your end?
hao 6/22/2009 2:22 pm	Right side (Details box) still cut off in Firefox 3 and Safari 4. I’m guessing we need to set the nested table div flow to auto or shrink the overall width of the nested table div.
hao 6/23/2009 12:50 pm	In the meantime, an ugly workaround hack to use the Help Desk using Firebug is to: 1. Right-click on the background image to the left of “View All Tickets.” 2. Select the “Inspect Element” pop-up menu item. 3. Make sure that <div id="wginternalright"> is highlighted by clicking on it. 4. In the Firebug “Style” box, click on the 740px to the right of the #wginternalright width property. 5. Update that value to 900px.
perlDreamer 6/29/2009 12:04 am	Removing the navigation from the use/bugs page is a nice workaround for the site style. However, the tracker itself, and all tickets still use the style _with_ the navigation. If you go to a ticket URL directly, or open a ticket in a new tab, then controls are still broken.
Graham 7/10/2009 3:14 am	I've changed it so the individual tickets will also display without the left nav.
daviddelikat 9/6/2009 3:19 pm	I've inserted a div with style overflow:auto which will show up with the next release of helpdesk.

Details

Ticket Status	Pending
Rating
Submitted By	perlDreamer
Date Submitted	2009-06-21
Assigned To	unassigned
Date Assigned	2010-09-02
Assigned By
Severity	Critical (mostly not working)
What's the bug in?	webgui.org
WebGUI / WRE Version
URL	use/bugs/tracker/10566

Keywords

Ticket History

6/21/2009
10:29 PM

Ticket created

perlDreamer